Service & support

Maintenance & repairs

Practical information, maintenance and repair enquiries, spare parts, care guidance and project documentation.

Maintenance & repairs
Support areas

Support areas

What to send

General and detail photos, a clear description, location and project reference if available.

Initial review

We identify the system and assess whether adjustment, maintenance, a part or a site visit is likely to be needed.

Availability

Parts and interventions depend on the installed model and supplier availability.

Next step

Where a visit is needed, scope and conditions are agreed before dispatching the team.

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Move between related solutions, areas and service topics while keeping the project context.

Project Studio

Maintenance & repairs

To identify an installation correctly, send general and detailed photos plus any project reference or documentation you have.

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✓ General and detail photos
✓ Clear description of the issue
✓ Installation location
✓ Reference, invoice or documentation if available
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